Frequently Asked Questions

Is cash accepted at Leonardslee Lakes and Gardens?

A. Sorry no cash accepted. For security reasons Leonardslee Lakes & Gardens is a cash free zone. We only accept payment by card.

Why?

- Faster, smoother service

- Safer for our guests and staff

- More sustainable

- More time spent improving our estate, not counting the pennies

Don’t have a card?

We have an outlet at reception and the Stable Block gift shop that can accept cash and you will be given a card that can be used throughout Leonardslee. Simply return your card at the end of the day to receive a cash refund of any remaining money.


Are dogs allowed in Leonardslee Lakes and Gardens?

A. Responsible dog owners and well behaved dogs on leads are welcome, owners are expected to clean up after their dog and dispose of their waste in the relevant bins provided.


Are we allowed to bring our own picnic baskets?

A. No outside food or drink is allowed. Picnic baskets may be purchased from the Farm Shop where you can pack your own with farmhouse cheeses, pasture-reared cold cuts, pates and chutneys, fresh bread & salads and delicious home-baked treats.


Can I use a pram or pushchair in the gardens?

A. The gardens are natural woodland gardens and pathways are not always accessible by prams and pushchairs.


Is Leonardslee accessible to wheelchair and mobility scooter users?

A. All facilities, i.e. entrance gates, restaurants, shops and venues, are wheelchair friendly. Visitors in wheelchairs are urged to have assistance when they visit the areas of the Garden on the steep upper slopes.


Can I buy tickets on the day?

A. Yes, tickets may be purchased from the ticket office upon arrival.


Do you accommodate weddings at Leonardslee?

A. Yes, we have a capacity of 90 guests seated in the Mansion House or 200 guests in our bespoke Marquee alongside the House and 100 guests for a ceremony.


Are drones and model aircraft permitted?

A. The use of UAVs (unmanned aerial vehicles) or drones, is not permitted on or over Leonardslee Lakes and Gardens due to privacy.


How long do you need at Leonardslee Lakes and Gardens?

A. We recommend 4 - 5 hours per trip to fully enjoy what is on offer.


How much is entry for guests of members?

A. Bring up to 2 guests at a special members guest rate (25% off standard ticket price) per visit.


Is there parking on site?

A. Yes, parking for coaches and cars is available at the entrance of Leonardslee Lakes & Gardens. Disabled parking is located in the car park. Disabled passengers may be set down at the ticket office before car is parked in the car park.


Is Leonardslee open all year round?

A. Open daily

Peak (1st April - 31st October)

10am – 6pm

Off Peak (1st November - 31st March)

10am – 4pm

Closed 25th December


Who do I contact about lost property?


A. Contact us on 01403 220345 or email info@leonardsleegardens.co.uk for lost property